Privacy Policy
Last updated: February 2025
1. Introduction
Sumx Markets Pty Ltd ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our trading services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, date of birth, residential address, and government-issued identification documents.
- Financial Information: Bank account details, payment card information, and transaction history.
- Trading Information: Trading history, account balances, and investment preferences.
- Technical Information: IP address, browser type, device information, and cookies.
- Communication Data: Records of correspondence with our support team.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our trading services
- To process transactions and manage your account
- To verify your identity and comply with legal requirements
- To communicate with you about your account and our services
- To improve our website and services
- To detect and prevent fraud and unauthorized activities
- To comply with applicable laws and regulations
4. Information Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party companies that help us operate our business, such as payment processors and identity verification services.
- Legal Requirements: When required by law, court order, or governmental authority.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
- With Your Consent: When you have given us explicit permission to share your information.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymize it.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can manage your cookie preferences through your browser settings.
8. Your Rights
Depending on your location, you may have the following rights:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict processing of your information
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us at privacy@sumxmarkets.com.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Sumx Markets Pty Ltd
Email: privacy@sumxmarkets.com
Website: www.sumxmarkets.com