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Email Support
support@sumxmarkets.com
Response within 24 hours
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+61 2 9876 5432
Mon-Fri: 9AM - 6PM AEST
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Head Office
Level 20, 123 Pitt Street
Sydney, NSW 2000, Australia
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM AEST
Trading Support: 24/5
Email Us
General: info@sumxmarkets.com
Support: support@sumxmarkets.com
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Support Resources
Find answers and helpful resources to guide you through your trading journey
Frequently Asked Questions
Quick answers to common questions about trading with Sumx Markets
Opening an account is quick and easy. Click on "Get Started", fill in your details, complete the verification process, and you can start trading within minutes.
Our Standard account requires a minimum deposit of $100 USD. Premium accounts start at $5,000 USD with additional benefits and tighter spreads.
We process withdrawal requests within 24 hours. Depending on your payment method, funds typically arrive within 1-3 business days.
We support MetaTrader 4, MetaTrader 5, and our proprietary web-based platform. All platforms are available on desktop, mobile, and tablet devices.
Yes. Client funds are held in segregated accounts with top-tier banks. We are regulated and comply with strict financial standards to ensure your funds are protected.
Yes, we offer free demo accounts with $100,000 virtual funds. Practice trading risk-free before committing real capital.
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